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West Penn Hardwoods
1405 Deborah Herman Road
Conover, NC 28613
 
OPEN: MONDAY – FRIDAY 8 A.M. – 5 P.M.
SATURDAY 9 A.M. – 1 P.M.
 
CALL US AT: 828-322-9663
FAX US AT: 828-322-9663

Fees and Minimum Order Policies

  • There is a 10 board foot minimum order per item ordered.
Or
 
  • We will sell smaller quantities, but we will not cut a board. We will select the smallest board we have to fill the order.
  • We do not send free samples of the different species. You must purchase the smallest board we have available (refer to minimum policy).
  • Planing Charge: Planing is $.35 per board foot or $5.00 which ever is higher
  • Specification Charge: If you would like us to select certain lengths and/or widths there will be a $1.00 per board foot charge. We may not be able to accommodate exact dimensions but we will get as close as possible.
  • Wide Board Charge:
    • For 7” and wider in Quarter sawn lumber please add on 20% of the board foot price to the price per board foot.
    • For 8-12" in Domestic Lumber please add on 20% of the board foot price to the price per board foot. Anything wider will be a 30% upcharge.
    • For 8-10" in Exotic Lumber please add on 20% of the board foot price to the price per board foot. Anything wider will be a 30% upcharge
  • Rush Orders: We are able to ship out your order within the same day of recieving it. There is a rush order fee of $35.00, not including express/overnight shipping.
  • Pictures: We understand that ordereing online comes with some risks, including not being able to see the piece for yourself beforehand. Unfortuantely, we do not have the time to take pictures of every piece of wood, as much as we would like to. We ask that you be patient with us in this and thank you for your understanding. While we will be able to send pictures of unique pieces or slabs upon request, we are not able to send pictures for you to pick the piece you would like. Again, thank you for your understanding and please call for any questions or concerns.
NOTE: If you have any questions concerning our polices, please call us at 828-322-9663